Privacy policy.
Privacy Policy.
The security, protection and retention of your personal data and information is of paramount importance.
Water Bear Business Finance Limited T/A Lifecycle.
Our contact details:
Name: Alun Rogers
Address: 19, Orchard Gardens, Garden Village, Wrexham, LL11 2RS
Phone Number: 0330 127 1794 | 07738 471 347
E-mail: alun@water-bear.co.uk
We currently collect and process the following information:
Identity data: includes first name, maiden name, last name, marital status, title, date of birth, gender, passport (copy), driving licence (copy) and utility bills (copy)
Contact Data: includes residential address, billing address, email address and telephone numbers
Financial Data: includes bank details, details of your income and outgoings, net worth statements
Transaction Data: includes [details about payments to and from you and other details of products and services you have purchased from us]
Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
to find the best source of finance based on your circumstances;
to undertake credit checks for the purposes of finding the most suitable finance product;
to confirm your affordability for the financial requirement we are seeking finance for;
to comply with our anti-money laundering and know your client requirements; and
to meet our regulatory responsibilities.
We will share your personal information with third parties where required by law, where it is necessary to administer the contractual relationship with you or where we have another legitimate interest in doing so.
“Third parties” includes third-party service providers (including contractors and designated agents) and other entities within our group. The following third-party service providers process personal information about you for the following purposes:
the most suitable funders on our panel (a full list of which is available by contacting alun@water-bear.co.uk.
our IT hosting and maintenance, this information is located on servers within the European Union
AFS Compliance Limited to meet our regulatory obligations to our Principal Firm
Credit reference agencies for the purposes of ascertaining your financial status
Regulatory bodies such as The Financial Conduct Authority for the purposes of meeting our regulatory obligations
Other members of our group where needed to process your application
Fraud prevention agencies where we are required to do so
Third party product providers where you have given us your prior consent to do so.
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. More information on this framework can be found on our website.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are
SCHEDULE 1 – PROCESSING ACTIVITIES AND LAWFUL BASIS FOR PROCESSING
Purpose/Activity
Type of data
Lawful basis for processing including basis of legitimate interest
To find the best source of finance based on your circumstances
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
Contractual
Legitimate Interest: to promote financial products we believe may be of interest to you.
To undertake credit checks for the purposes of finding the most suitable finance product.
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
Contractual
To confirm your affordability for the financial requirement you have proposed to us.
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
Contractual
To comply with our anti-money laundering and know your client requirements.
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
Legal Obligation
To meet our regulatory responsibilities.
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
Legal Obligation
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at alun@water-bear.co.uk, 01978 799 381, 19, Orchard Gardens, Garden Village, Wrexham, LL11 2RS if you wish to make a request.
How we get the personal information and why we have it
HOW IS YOUR PERSONAL DATA COLLECTED?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you :
apply for our services either directly or via our web page;
request marketing to be sent to you.
Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
Contact, Financial and Transaction Data from providers of Business information such as Credit Safe, Experian or Companies House, based inside or outside the EU;
Introducers and other businesses where we have a trading relationship.
HOW IS YOUR PERSONAL DATA COLLECTED?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you :
apply for our services either directly or via our web page;
request marketing to be sent to you.
Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
Contact, Financial and Transaction Data from providers of Business information such as Credit Safe, Experian or Companies House, based inside or outside the EU;
Introducers and other businesses where we have a trading relationship.
HOW LONG WE KEEP YOUR INFORMATION
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal information are available in our retention policy which is available from alun@water-bear.co.uk. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. Once you are no longer an employee, worker or contractor of the company we will retain and securely destroy your personal information in accordance with applicable laws and regulations.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at alun@water-bear.co.uk, 01978 799 381, 19, Orchard Gardens, Garden Village, Wrexham, LL11 2RS if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Water Bear Business Finance Ltd, 19, Orchard Gardens, Wrexham, LL11 2RS.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk